Shipping policy

Shipping policy

06-08-2020 09:15

Customer information security policy at SK Retail Marketing Co., Ltd. (hereinafter referred to as SK Company)

Understanding the importance of customer information security, SK Company is committed to ensuring strict regulations on customer information security to best protect customers. Protecting customer data to build customer confidence is one of the top priorities that SK Company always places on top.

1. Consent in Information Collection
When you send us your personal information through the use of communication features on thietbihocduong.net website, you agree that your personal information will be collected and used for the purpose. as stated in this Policy. If you do not agree with this Policy, you cease providing us with any personal information and / or using the rights as set out in Section 7 below.
SK Company reserves the right to amend and supplement to complete this Policy at any time. Therefore, you should regularly review this Privacy Policy to get the latest updates to ensure you know and exercise the right to manage your personal information.
2. The purpose we collect customer information
We collect this information from our customers for the following purposes:

Orders: To handle issues related to your orders
Account maintenance: to create and maintain your account with us, including loyalty programs or bonus programs that come with your account;
Consumer services, Customer Service: includes responses to your requests, complaints and feedback;
Personalization: We can combine the collected data to have a more complete view of a consumer and thus enable us to serve better with stronger personalization in all aspects. , including but not limited to:
To improve, upgrade and personalize the user experience on the website thietbihocduong.net
To improve utilities, services, adjust to personalized needs and come up with new service ideas.
To serve users with referrals, ads are tailored to each person's interest.
Security: For purposes of preventing activities that destroy customers' user accounts or forgeries.
As required by law: Depending on the provisions of law from time to time, we may collect, store and provide it at the request of competent state agencies.
3. Scope of Customer Information Collection
We collect your personal information when:

You directly provide us.
In the process of using the service, we will collect some basic information of the customer such as: name, shipping address, email, phone number, company, ... goods are voluntarily supplied and made primarily on the website: thietbihocduong.net
You interact with us.
We use cookies and other tracking technologies to collect certain information when you interact on the website thietbihocduong.net
From other legal sources.
We may collect personal information from other lawful sources.
4. Time to Store Customer Information
Customer's personal information will be stored until customers request to cancel or customers log in and perform cancellation themselves. In all cases, customers' personal information will be kept confidential on the website's server: thietbihocduong.net
5. Confidentiality And Privacy Of Customer Information
We will not provide your personal information to any third party, except for some necessary activities below:

Our partners provide us with services related to order fulfillment and are limited to the necessary information as well as the provisions to ensure the security and confidentiality of personal information.
We may use the service from a third party service provider to perform certain activities related to the website thietbihocduong.net and then this third party may access or process personal information. in the course of providing such services. We require these third parties to comply with all laws regarding the protection of relevant personal information and the security requirements regarding personal information.
Programs that are co-operative, co-implemented, outsourced for the purposes set out in Section 2 and always apply the requirements of confidentiality of personal information.
Legal Requirements: We may disclose personal information if it is required by law and such disclosure is reasonably necessary to comply with legal processes.
Business transfer (if any): in case of merger, consolidation in whole or in part with other companies, the buyer will have access to the information we store and maintain, including information personal message.
6. Data Security And Information Security

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Showroom: 028.38 348 384 - 0933 110 685 - 0973 678 525

 - TP. HCM: 6 Street 13A, Residential Him Lam, Binh Hung, Binh Chanh, HCMC (Nguyen Van Cu Bridge)

- TP. Hanoi: M15 Lane 219 Nguyen Ngoc Nai, Khuong Mai Ward, Thanh Xuan District, City. Hanoi.

Warranty location:

On-site warranty: Contact: 028 3834 8378 - 090235 8384.

(applied in Ho Chi Minh City, Hanoi, Binh Duong, and Dong Nai)

Warranty at the warranty station of provinces.

Phone: 028 3834 8378 - 090235 8384

In Ho Chi Minh City, Binh Duong, Dong Nai, Vung Tau, Tay Ninh, Long An:
Address: No. 06, Street 13A, Him Lam Residential Area, Binh Hung, Binh Chanh, HCMC.

In Vung Tau City:
70B, Xo Viet Nghe Tinh, Thang Tam Ward, Vung Tau City, Ba Ria Vung Tau Province.

In Hanoi City:
House M15 Lane 219 Nguyen Ngoc Nai, Khuong Mai Ward, Thanh Xuan District, City. Hanoi.

 In Da Nang:
225/7 Dong Da, Hai Chau District, City. Danang.

At: Can Tho:

320/10 Tran Ngoc Que, Ninh Kieu District, City. Can Tho

account information
Personal STK - Le Hoang Son.

- Vietcombank Branch Ben Thanh - HCMC = 0331000410731.

- Dong A Su Van Hanh Branch - HCMC = 0101 596 425.

- Agribank Cho Lon Branch - HCMC = 6220 20505 2124

- ACB - Ngo Gia Tu, Le Hoang Son transaction office = 250348959.

  Hotline: 0933110685